Exchange & Return Policy
At GRANUB, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you need to make a return or exchange, we offer a straightforward and fair policy to ensure your peace of mind.
Exchange Policy
- You can exchange your item within 30 days of receiving it.
- The product must be unused, in its original packaging, and with all tags attached.
- Exchanges are available for different sizes, colors.
- Custom or personalized products cannot be exchanged
Return & Refund Policy
- Returns are accepted within 15 days of delivery if the item is unused and in its original condition.
- Once we receive and inspect the returned item, a refund will be processed within 5 business days to your original payment method.
- Custom-made, personalized, or discounted products are non-refundable.